Returns & Exchanges
At KillSwitch, we stand by the quality of our gear and offer a 30-day window for returns or exchanges on all eligible items. All returned products must be in their original, unused condition with tags attached to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging and include the packing slip provided in your confirmation email.
Attach the Label
Download and print the prepaid shipping label from the portal, then affix it to the outside of your package, ensuring no other labels are visible.
Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking number handy until your refund is processed, typically within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing